Refunds & Returns - We've Got You Covered!

We will always strive for 100% satisfaction. However, if you are not satisfied with your received product, please call us and we’ll make it right immediately.

RETURNS 

 

  • Our 30-day return policy applies to unused product in original packing.
  • Please present your receipt/proof of purchase with your returned product.
  • Do not return product to manufacturer.
  • Depending on your location, time required for exchanged product to reach you may vary.
  • If you’re returning an item of greater value than $75, we recommend using a trackable shipping provider.
    • Ex: Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • There are certain situations where only partial refunds are granted:
    • Return Shipping address: 623 SW 154th St, Burien WA 98166

Refunds 

 

Once your return is received and inspected for refund, we will send an email notifying you that we have received your return.

  • Upon approval your refund will automatically be applied to your original method of payment.
  • Items must be in original condition with no damaged or missing parts.
  • No refund provided for returns older than 30 days.
  • Applies to regularly priced items only.
  • No refund yet? Please double check your account and contact your bank.  There is often processing time before a refund is posted to your account.

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@danthesausageman.com

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 

If you would like to exchange damaged/defective product for the same item, please send us an email at info@danthesausageman.com and send your item to: 

623 SW 154th St, Burien WA 98166.

We’ll get your replacement on the way!

Gift Recipients

If the item you received was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of the return. Once we receive your returned item, we will send you a gift certificate in the mail.

If the item wasn’t marked as a gift when purchased or the gift giver had the order shipped to themselves to give to you later. We will contact the sender and provide the refund to the gift giver.

Shipping

To return your product, you should mail your product to: .

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.